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Popular questions
Because themes are downloadable files that cannot be returned, refunds are limited to cases where the product does not work as described and we cannot fix it. Try the demo first — it runs the same code. Our full terms are on the refund policy page.
Yes. Every theme has a live demo store you can browse exactly as a shopper would, including cart and product pages. The demo runs the same code you receive.
No. A licence covers one store, which follows Shopify’s own theme licensing rules. If you run multiple stores you need a licence for each; get in touch before buying several and we will sort out the pricing.
Yes. Small customisations are quoted per job, and larger changes run as a theme development engagement. Because we wrote the theme, changes to it are usually faster and cheaper than the same work on a third-party one.
There is nothing to stop paying — theme purchases are one-time, not subscriptions. The theme stays yours and keeps working. Updates remain available while the theme is sold.
No. Every theme is built on Online Store 2.0, so sections are added, reordered, and configured in Shopify’s visual editor. Code access is there if you want it, but nothing routine requires it.
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