NorthJS

Support & Documentation

Rich Product Quiz

Guided product finders that turn "I do not know what I need" into a specific recommendation.

Shopify app interface preview

Documentation for Rich Product Quiz is being prepared. In the meantime, contact support.

Feature reference

  • Branching logic

    Later questions depend on earlier answers, so a quiz stays short for everyone — most people answer four questions rather than the twelve it would take to cover every path linearly.

    Open feature page →
  • Weighted scoring

    Score products against answers rather than mapping each path to one fixed result, so the recommendation degrades gracefully when nothing matches perfectly.

    Open feature page →
  • Email capture

    Optionally gate results behind an email, or offer to send them. Gating raises capture and lowers completion, so it is a setting rather than a default.

    Open feature page →
  • Result pages

    Show a primary recommendation with alternatives and the reasoning, then add the selection to cart in one action.

    Open feature page →

Use cases

  • Skincare routine finder

    Ask about skin type and concerns, and return a routine rather than a single product — which raises average order value because a routine is several items.

    Open use case →
  • Technical product selector

    For parts and equipment, ask about the application and constraints and return the compatible option, cutting the pre-sales support that questions like this usually generate.

    Open use case →
  • Gift finder

    Ask about the recipient and budget. Gift shoppers know least about your catalog and convert worst without help.

    Open use case →

Support hours

  • Monday – Friday
  • 9:00am – 5:00pm EST (excluding public holidays)

Contact app support

Include your store URL and order or license ID when relevant so we can route the request correctly.

Faster help

Include your store URL and order or license ID when relevant so we can route the request correctly.
Severity

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