Support & Documentation
Rich Product Quiz
Guided product finders that turn "I do not know what I need" into a specific recommendation.
Documentation for Rich Product Quiz is being prepared. In the meantime, contact support.
Feature reference
Branching logic
Later questions depend on earlier answers, so a quiz stays short for everyone — most people answer four questions rather than the twelve it would take to cover every path linearly.
Open feature page →Weighted scoring
Score products against answers rather than mapping each path to one fixed result, so the recommendation degrades gracefully when nothing matches perfectly.
Open feature page →Email capture
Optionally gate results behind an email, or offer to send them. Gating raises capture and lowers completion, so it is a setting rather than a default.
Open feature page →Result pages
Show a primary recommendation with alternatives and the reasoning, then add the selection to cart in one action.
Open feature page →
Use cases
Skincare routine finder
Ask about skin type and concerns, and return a routine rather than a single product — which raises average order value because a routine is several items.
Open use case →Technical product selector
For parts and equipment, ask about the application and constraints and return the compatible option, cutting the pre-sales support that questions like this usually generate.
Open use case →Gift finder
Ask about the recipient and budget. Gift shoppers know least about your catalog and convert worst without help.
Open use case →
Support hours
- Monday – Friday
- 9:00am – 5:00pm EST (excluding public holidays)