Support & Documentation
Rich Form Builder
Contact, wholesale, and lead-capture forms with conditional fields, file uploads, and no page-speed cost.
Documentation for Rich Form Builder is being prepared. In the meantime, contact support.
Feature reference
Drag-and-drop builder
Assemble a form from typed fields with validation, required flags, and help text, without touching Liquid or embedding an iframe.
Open feature page →Conditional fields
Reveal follow-up questions only when they apply, so a wholesale application asks about resale certificates only of the applicants it needs them from.
Open feature page →File uploads
Accept documents and images with type and size limits, for warranty claims, trade credentials, or design briefs.
Open feature page →Spam protection
Honeypot fields and rate limiting rather than a CAPTCHA, so genuine customers are not asked to identify traffic lights before contacting you.
Open feature page →Customer tagging and integrations
Tag the customer record on submission and forward the entry to your CRM or email platform by webhook, so a wholesale applicant lands in the right list automatically.
Open feature page →
Use cases
Wholesale applications
Collect trade details and documents, then tag approved accounts so they see wholesale pricing without a separate store.
Open use case →Custom quote requests
For products priced on specification, capture the brief and the drawings in one submission rather than a chain of emails.
Open use case →Warranty and returns intake
Take the order number, the fault, and photographs up front, so support opens each case with everything it needs.
Open use case →Back-in-stock and waitlists
Capture interest on out-of-stock or pre-launch products and tag those customers for a targeted message when stock lands.
Open use case →
Support hours
- Monday – Friday
- 9:00am – 5:00pm EST (excluding public holidays)