NorthJS

Support & Documentation

Rich Form Builder

Contact, wholesale, and lead-capture forms with conditional fields, file uploads, and no page-speed cost.

Shopify app interface preview

Documentation for Rich Form Builder is being prepared. In the meantime, contact support.

Feature reference

  • Drag-and-drop builder

    Assemble a form from typed fields with validation, required flags, and help text, without touching Liquid or embedding an iframe.

    Open feature page →
  • Conditional fields

    Reveal follow-up questions only when they apply, so a wholesale application asks about resale certificates only of the applicants it needs them from.

    Open feature page →
  • File uploads

    Accept documents and images with type and size limits, for warranty claims, trade credentials, or design briefs.

    Open feature page →
  • Spam protection

    Honeypot fields and rate limiting rather than a CAPTCHA, so genuine customers are not asked to identify traffic lights before contacting you.

    Open feature page →
  • Customer tagging and integrations

    Tag the customer record on submission and forward the entry to your CRM or email platform by webhook, so a wholesale applicant lands in the right list automatically.

    Open feature page →

Use cases

  • Wholesale applications

    Collect trade details and documents, then tag approved accounts so they see wholesale pricing without a separate store.

    Open use case →
  • Custom quote requests

    For products priced on specification, capture the brief and the drawings in one submission rather than a chain of emails.

    Open use case →
  • Warranty and returns intake

    Take the order number, the fault, and photographs up front, so support opens each case with everything it needs.

    Open use case →
  • Back-in-stock and waitlists

    Capture interest on out-of-stock or pre-launch products and tag those customers for a targeted message when stock lands.

    Open use case →

Support hours

  • Monday – Friday
  • 9:00am – 5:00pm EST (excluding public holidays)

Contact app support

Include your store URL and order or license ID when relevant so we can route the request correctly.

Faster help

Include your store URL and order or license ID when relevant so we can route the request correctly.
Severity

Attachment (optional)

File metadata is stored with your request. Binary upload storage ships in a later phase.