Yes. We regularly work alongside in-house teams, taking the Shopify-specific work while they own the rest. Shared repository, shared branch conventions, and code review in both directions.

Yes, and they work best together. If you already have designs we build to them, and flag anything that will be slow or awkward on a real catalog before the build rather than after.

Yes. Installation guidance is part of included support for every theme and app. If you would rather we did the setup and configured it against your catalog, that is available as a paid service — ask and we will quote it.

Fixed price against a fixed scope, agreed after discovery. That puts the risk of an underestimate on us rather than you. Ongoing work after launch runs as a monthly retainer instead, because open-ended improvement does not have a scope to fix.

Start with the documentation for your product — it is the same source our support team reads. If that does not answer it, open a ticket with your store URL and the theme or app version, which is usually enough for us to reproduce the issue on the first reply.